You
can have most of your questions answered by reading our Frequently
Asked Questions at the following FAQ sections. We continuously
update these sections whenever we encounter new questions.
Please check it regularly for additional information. If you
still have questions, please feel free to contact us at [email protected]
|
|
Domain
Name FAQs
 |
| 1.
What is a domain name?
A
domain name is an address which allow anyone to access your
website on the Internet. By allowing us to host your website,
you save thousands of dollars on purchasing the necessary
hardware equipment, high speed network lines and the necessary
software which can total to RM30,000 or more per month. This
is not a relevant amount of money to host just a single website.
When we host for your website, you are allocated a web space
in our servers so that your website will be accessible by
anyone from the Internet. |
2.
Who can apply for a domain name from MYNIC?
Any Malaysian based organisations that have registered with
ROC, ROB or ROS can apply for a .com.my domain. Network related
businesses can apply for .net.my domain. Educational institutions
and government organisations can apply for .edu.my and .gov.my
respectively. Registration from MYNIC is NOT open to individuals.
Individuals can apply for domain names from InterNIC. |
3.
Do you provide domain name registration?
Yes.
We provide hassle free domain name registration service for
you. You will be the rightful owner of the domain name, not
us. We will only be the technical support. This way, you can
do whatever you want with the name. Even selling it away.
Some hosting companies will put themselves as the administrator
of the name, not you. This way, although you are paying for
the domain name, the company actually owns it. You can never
do anything for that name, as it does not belong to you. |
4.
What is the payment for a domain name?
MyNIC
registration for a .com.my domain name costs RM188
per year. InterNIC registration for a .com domain name costs
RM55 for one year if registered through us. You can choose
to have your domain name either from MYNIC or INTERNIC or
other registrars. Payments are handled by MyHostGate Systems as
we're appointed domain resellers for both MYNIC and INTERNIC. |
5.
How long can my domain name be and what are the allowed characters?
Your
domain name can be up to 24 characters excluding the extensions.
Allowable characters in you domain are alphabets, numbers
and the hyphen " - ". Other characters including
underscore "_" is not allowed. |
6.
Are domain name case sensitive?
No.
Domain names are not case sensitive. Generally, you can
type "MyWebsite.com" or "mywebsite.com"
and it will work in the same manner.
|
7.
Can I have domain such as "mydomain.yourdomain.com"?
Yes.
We can setup this kind of domain for you. The advantage
of having this is that you won't need to register with MYNIC
or INTERNIC. There will not be any registration fees. This
kind of address is by far better looking than having a subdomain
for your website i.e. www.yourdomain.com/mydomain.
|
8.
Can I have sub-domain such as "www.yourdomain.com/mydomain"?
Yes.
We can setup sub-domains for you. There will not be any
fees charged by MYNIC or INTERNIC for sub-domains.
|
9.
What is Administrative Contact in the domain name?
When
we register for a domain name from MYNIC or INTERNIC, there
will be an administrative person for each of the domain
name. This person will be the rightful owner to the domain
name. We will state that you are the rightful owner for
the domain name. Some web hosting companies put themselves
as the Administrative Contact. In this case, although you
have access to your website, you don't own the website.
This is cheating as you may never move the domain to another
host or sell it away if someone offers you a lot of money
for the domain name. You can check the Administrative Contact
for your domain name by using the "Whois" command
or we can check for you upon request.
|
10.
Can you register the domain name for me?
Yes.
Just fill in the ordering form from our website. You can
also request for a copy from us by contacting any of our
sales representatives.
|
11.
Can I access my website with or without the "www"?
Yes.
By using our servers, your website can be reached by anyone
on the Internet both with and without the "www"
in front of your domain name. I.e. "www.yourcompany.com"
is the same as "yourcompany.com".
|
12.
Can I transfer my domain hosting to you?
Yes.
We can help you to transfer your existing domain for us
to hosting. There will not be any extra charges on that.
As an encouragement, we even provide a one full month of
free hosting for you. However, if your existing hosting
company registered themselves as the Administrative Contact
for your website, you may not be able to transfer your domain
to anywhere as you will not be the rightful owner to the
domain.
|
13.
How long will the setup process take?
There
will be around 1-2 hours or less for us to setup the server.
Once its ready, you may start to upload your website to a
temporary directory while waiting for your domain name to
be approved by the respective Registrars. Upon approval of
domain, your website will be automatically transferred by
us to you domain site. Domain registration under InterNIC
will take around 24 hours. MYNIC registration will take around
24 to 48 hours. Your domain will only be activated when the
Registrar receives your full payment.
|
14.
What about setup for sub-domains?
For
setting up sub-domain such as "www.MyHostGate.com/YourCompany"
and "YourCompany.MyHostGate.com", there will be
around 1-2 hours before your account is ready. This is much
faster as there's no registration necessary from MYNIC or
INTERNIC.
|
15.
What are the things that I need to prepare for Domain registration?
For
domain name .my, MYNIC requires you to respond to their mail
via e-mail stating that the information is correct. You should
reply to them to verify this only after checking the form
that will be send to you by MYNIC. After that, you need to
submit your Company's Registration form via fax along with
your company's stamp, your signature and the requested domain
name. The detailed guidelines will be sent to you from MYNIC.
As for domain name .com, INTERNIC will just ask you to verify
the domain application via e-mail.
|
|
