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Introduction
Introducing the MyHostGate On-Site Support plan, a cost-effective outsourcing service designed with a broad range of features to offer rapid, reliable and effective solutions that can solve all your IT problems and provide you with all the IT help and support that you need. Our team of on-site support specialists consists of dedicated professionals, aiming to provide the best service and to build a strong support relationship with you and your company.

Have you ever:

Wanted to set up an office network with Internet connection where all your staff can access, but don't know how to do it or who to call?

Encountered problems where your server is down and the whole company is in a stand-still because you don't know how or who can fix it

Tried connecting to the Internet and you don't know how to check your e-mail?

Wanted to set up e-mails for your company staff but don't know how?

Wanted to hire an IT personnel to maintain your systems but don't have the budget?

Wanted to have a company website where all your clients can access, but you have a million questions and don't know where to start?

Wondered what an FTP is because your Web Administrator said that you need it to upload your files to the Internet?

Wondered who can answer all your IT questions and can help solve all your IT problems?
If you think the MyHostGate On-Site Support can only solve all the above problems, wait, it does much more!

We provide solutions to all Internet related issues setting up websites & FTP, setting up office e-mails, Internet assessments, etc.

We can help you set up a secured networking environment, be it traditional or Wi-Fi.

We can solve any hardware or software problems.

We offer technical advices on your company's internet/networking policies.

We provide training to your key IT personnel to better manage and maintain your systems.

We can help you beef up your company website to attract more visitors or clients.

We will provide you with dedicated personnel to give you personal assistance. (Based on package)

The list is endless! But how exactly does it benefit your company? Here are 6 ways how MyHostGate On-Site Support can help your business:

It's cost effective!

Maximizes 'up-time' and return on investments.

Minimizes 'down-time' so you can focus on your core business.

Improves your company performance and competitiveness.

Prevents system failures and maximizes reliability.

Resolves difficulties in hiring and retaining IT personnel.

MyHostGate On-Site Support is currently available within Klang Valley only. But we will expand our on-site services nationwide within the next few months. Click here to place your order now. For more information, click here to view the Support Coverage Plan, or view our FAQ section, or feel free to contact us at:

E-Mail: [email protected]
Phone: +603 - 8060
7496
Packages and Coverage Plans

Coverage Plans

Packages

Express

Enterprise

Corporate

Premium

1. Phone Tech Support

2. E-Mail Tech Support

3. On-line Tech Support

4. Dedicated Tech Personnel

5. On-site Key Personnel Training

6. Monthly Report

7. Product Manual

8. Product & Application CD

9. ServerWorks.info Membership

10. Customised Contract Duration

11. Customised Response Time

12. Customised Requirements

13. Contract hours

2 hours

10 hours

20 hours

Quote

14. Package Pricing

RM 250
(US$ 74)

RM 2,000
(US$ 589)

RM 3,000
(US$ 883)

Quote

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