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KNOWLEDGEBASE
Common Outlook Express Error Messages
Problems Opening Attachments
If you cannot open attachments while using the Outlook Express e-mail client, your security settings may be too high. When you try to open attachments, you may see the following message: "OE removed access to the following unsafe attachments in your mail."

To check your e-mail security settings:

1. Open Outlook Express.
2. Click on Tools in the menu, and scroll down to Options.
3. Click on the Security tab.
4. Make sure "Do not allow attachments to be saved or opened that could potentiallybe a virus" is UNCHECKED.
5. Click on the Apply button. Click on OK.

You should now be able to open attachments.

If the problems still persist, do not hesitate to contact us via the ticket submission form.
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