Error Code:

Error Type:

Description:

0x800CCC92

POP3_INVALID_PASSWORD

Password not valid for account.

Error Messages:

There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.localdns.com', Server: 'pop.localdns.com', Protocol: POP3, Server Response: '-ERR Password supplied for "chris" is incorrect.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

Solutions:

• This means that your username and/or password is incorrect.  Usually, if the username or password is rejected, Outlook Express will pop up a box asking you for your username and password; make sure they appear correctly.

• If it is still not working, you need to completely erase the username/password from the boxes and retype them.

Error Code:

Error Type:

Description:

0x800CCC90/91

POP3_RESPONSE_ERROR
POP3_INVALID_USER_NAME

Client response invalid.
Invalid user name or user not found.

Error Messages:

There was a problem logging onto your mail server. Your UserName was rejected. Account: 'pop.localdns.com', Server: 'pop3.norton.antivirus', Protocol: POP3, Server Response: '-ERR', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90 Error Number: 0x800CCC91

Solutions:

• This error message is caused by the fact that you have set an anti virus program, in this case Norton AntiVirus, to scan all emails automatically.Changing the settings within Outlook Express will not solve the issue. You need to go to Norton and change the settings there.
  

Error Code:

Error Type:

Description:

0x800420CB

POP3_NO_STORE

Mail cannot be stored on server.

Error Messages:

Message Could Not Be Opened From Outbox Folder, Account: pop.localdns.com, MailAccount', Server:'smtp.localdns.com', Protocol:SMTP,Port:25,Secure(SSL):No, Error Number:0x800420CB

Solutions:

• The usual cause of this problem is an Outbox.dbx file which has become corrupted.
  1. Click Tools
  2. then Accounts
  3. Click the Mail tab
  4. Click a duplicate mail account, and then click Remove . Keep doing this until all     duplicated have been removed.
  5. Click Close

• Still having problems with this error message? Try renaming the Outbox.dbx file, although this will permanently delete any messages still in the outbox.
  1. Close Outlook Express.
  2. Right-click the Start button on your PC's desktop
  3. click Find or Search
  4. Search for the Outbox.dbx file
  5. Right-click the file, click Delete, and then click Yes
  6. Start Outlook Express, and then try again